Please be aware that Xpozer print and mounting systems are designed to fit specific sizes. For example, a 90x60cm mounting system can only be used with a 90x60cm Print. If you already have a hanging system, make sure to take its size into consideration when ordering a new Print.
If you have ordered a Xpozer print and mounting system and they do not fit together as expected, please contact our customer service team at support@myprint.ai. To assist you more quickly, please attach a photo of the mounting system in relation to the Print. We will do our best to resolve the issue and ensure that your Print and mounting system are compatible. Thank you for bringing this to our attention.